VBO solidifies its position at the forefront of patron happiness with SeatSocket™ web socket technology.
(SAN JOSE) — VBO Tickets, a leader in global event and ticketing technology, is proud to announce a significant enhancement to its already robust platform. SeatSocket changes the way seats are secured during checkout and is sure to enhance satisfaction for clients and customers alike.
In the spirit of technological advancement and a never-ending goal of improving user experience, VBO Tickets has developed and implemented a consistent and open web socket connection between VBO clients and their customers when selecting seats. SeatSocket provides a live, real-time seat map update between servers and end users that virtually eliminates seat selection issues when there’s high demand for reserve seating.
With VBO’s new “SeatSocket” solution, a customer can see which seats are available in real time as they shop for their preferred location to view an event. This is an upgrade over other ticketing solutions, which “lock” a user into seats for a duration of time and does not allow the customer to change seats or sections without reloading or navigating backwards in their browser. SeatSocket further increases customer satisfaction at seat selection by eliminating the disappointment that often comes along with choosing “unavailable” seats. Additionally, SeatSocket creates a sense of urgency for customers to buy because now they have a real-time visual of sales.
“We are pleased to offer our clients, affiliates and their customers SeatSocket, the industry-leading technology that simultaneously increases sales and customer satisfaction,” said VBO Tickets Vice President of Sales, Ríque Villa. “VBO Tickets believes that technologies like SeatSocket offer our customers the transparency they want when purchasing tickets online for highly sought-after events.”
Experience the power of VBO Tickets’ complete white-label ticketing platform by scheduling a live demo with a product specialist. Contact Ríque Villa [+1 (415) 420-4029] to learn more about how VBO Tickets will help your organization streamline its operations and increase its revenue.
ABOUT VBO TICKETS
Formed in 2012, VBO Tickets is the all-in-one solution for ticketing on any scale: whether you’re a small non-profit theatre putting on a spectacular show or a mega promoter that caters to thousands, VBO Tickets is the definitive choice for event and ticketing technology. With its robust, feature-rich — yet user-friendly — platform, VBO Tickets is an industry leader. Its unique and customizable white label technology serves hundreds of clients and millions of patrons in the fine and performing arts, comedy, improv, academics, festivals, concerts, academics, sports and corporate event fields. Based at the epicenter of Silicon Valley in San Jose, California, VBO Tickets is proud to offer its innovative event and ticketing technology to the global market, recently expanding its reach into the UK, Germany, South Africa, Malaysia and the Caribbean. Simply stated, VBO Tickets is getting rave reviews as the ticketing company of choice from clients and patrons alike!