VBO Tickets solidifies its position at the forefront of patron happiness with SeatSocket™ seat socket technology.
(SAN JOSE) — VBO Tickets, a leader in global event and ticketing technology, is proud to announce a significant enhancement to its already robust platform. SeatSocket changes the way event seating is secured during checkout and is sure to enhance satisfaction for clients and customers alike.
In the spirit of technological advancement and a never-ending goal of improving user experience, VBO Tickets has developed and implemented a consistent and open web socket connection between VBO clients and their customers when selecting seats to an event. SeatSocket provides a live, real-time seat map update between servers and end users that virtually eliminates seat selection issues when there’s high demand for reserve seating.
With VBO’s new “SeatSocket” solution, a customer can see which seats are available in real time as they shop for their preferred location to view an event. This is an upgrade over other ticketing solutions, which “lock” a user into seats for a duration of time and does not allow the customer to change seats or sections without reloading or navigating backwards in their browser. SeatSocket further increases customer satisfaction during event seating selection by eliminating the disappointment that often comes along with choosing “unavailable” seats. Additionally, SeatSocket creates a sense of urgency for customers to buy because now they have a real-time visual of sales.
“We are pleased to offer our clients, affiliates and their customers SeatSocket, the industry-leading technology that simultaneously increases sales and customer satisfaction.” “VBO Tickets believes that technologies like SeatSocket offer our customers the transparency they want when purchasing tickets online for highly sought-after events.”
Experience the power of VBO Tickets’ complete white-label ticketing platform by scheduling a live demo with a product specialist. Contact Sales [+1 (408) 256-0138] to learn more about how VBO Tickets will help your organization streamline its operations and increase its revenue.
Stadium Business News
Sussex-based stadium trends and technology influencers The Stadium Business profiled VBO Tickets’ new SeatSocket seating feature:
VBO’s new seating feature allows customers to see which seats are available in real time as they shop for their preferred location to view an event.
The firm also states that SeatSocket eliminates the disheartening process of selecting ‘unavailable’ seats, while also creating a sense of urgency because customers can see a real-time visual of sales.
Continue Reading: VBO Tickets Launches Real-Time SeatSocket Selection Feature
— TheStadiumBusiness (@stadiumbusiness) November 29, 2017